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Frequently asked questions

What is the start time of furniture delivery?
At Delivery Plus, our delivery time starts from 9 AM. We strive to ensure that all furniture deliveries are made on time and within the agreed timeframe. Our team of professional movers and packers works diligently to ensure that your furniture arrives at its destination on time and in perfect condition. We understand that timely delivery is crucial for our customers, especially when it comes to house removals or office relocation services, and we are committed to meeting their expectations.
Can I get my furniture delivery before 9 AM?
Yes, at Delivery Plus, we provide flexible delivery timings according to your schedule. Just let us know if you want your furniture to be delivered before or after office hours while booking with us.
Are we covered by Public Liability insurance for removals and storage?
Yes, our removalist company is covered by Public Liability Insurance. Any damage to your property while the furniture is being delivered is covered by our insurance automatically. All of our professional movers and packers come under Public Liability Insurance, which means that any damage to your property (i.e., walls and floors, etc.) is covered automatically by insurance. In regards to Goods In Transit insurance, that is something that we don't cover automatically. We do realize that every customer has their own reasons to be attached to their valuables. However, it comes under the transport facility, which we are currently working on, and the company policy only covers the damage done while shifting your items.
Are the movers well-trained and experienced?
Our professional movers and packers are highly trained and experienced in handling all types of furniture items, including fragile and heavy items. We ensure that they receive regular training to keep them up to date with the latest techniques and equipment for a stress-free and efficient move.
How do I proceed with my first booking for furniture removal services?
You can easily proceed with your first booking by contacting our customer service team on 1300490551 or by filling out the online booking form on our website. Our team will guide you through the process and provide you with a quick quote for your house shifting services or office relocation.
What are the payment options for furniture delivery?
We offer various payment options, including online payment via credit card, debit card, or bank transfer. We also accept cash on delivery for your convenience.
How do I know when my furniture delivery is arriving?
You will receive a confirmation email along with the estimated time of arrival for your furniture delivery. The delivery driver will also give you a call 30 minutes prior to reaching your location.
How big will the removal truck be for my house removals or office relocation?
The size of the removal truck will depend on the weight and size of your furniture items. At the time of booking, we assess the size and quantity of your goods to recommend the appropriate moving vehicle. To provide a hassle-free service, it is important that you give us an accurate description of your furniture at the time of booking, so we can allocate the right-sized truck and avoid multiple trips on the day of the move.
Is it possible to deliver a few furniture items only?
Yes, we can deliver a few furniture items, and our pricing will depend on the number of items and the distance of the delivery. Whether it's a single furniture piece or a complete house removal, we cater to your specific needs.
Am I supposed to be present during the pickup and delivery of my furniture?
It is not mandatory for you to be present during the pickup or delivery of your furniture. However, we recommend having someone at the drop-off location available to ensure a smooth process and avoid any delays.
How long does the pick-up process take?
The duration of the pick-up will depend on the number and size of the items to be collected. Our team will provide you with an estimated time once they arrive at your location.
Is the Cash on Delivery (COD) option available in my area?
Yes, we offer the convenience of Cash on Delivery (COD) in select areas. Please check with our customer service team to confirm if this option is available for your delivery.
Do you provide packaging services for removals?
Absolutely! We provide comprehensive packaging services using certified wrapping and packing materials. Our skilled packers and removals team ensures that your items, including furniture, are carefully packed to minimize any damage during transit. Additionally, our customized boxes are tested for durability, particularly for heavy-duty furniture. We take pride in offering unbeatable customer service that extends even after the delivery has been made.

Do you offer temporary storage solutions?
Yes, we understand that some customers may require temporary storage solutions for their items. We offer storage facilities to accommodate your needs. For more information on our storage services, please reach out to our customer service team.
Do you charge additional fees for weekend and public holiday deliveries?
Yes, there is an additional charge for deliveries on weekends and public holidays. Due to the higher demand during these periods, we have a surcharge in place to ensure efficient service.
Can your team dismantle and reassemble my furniture during the delivery process?
Certainly! Our experienced team is equipped to handle furniture dismantling and reassembly as needed during the delivery process. If you require this service, please inform us in advance so that we can allocate the necessary resources and ensure a smooth transition.

Thinking of hiring professional and Reliable removalists Melbourne? Look no further than DELIVERYPLUS

Here’s everything you need to know!

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Comprehensive Services

Our team at Delivery Plus offers a wide range of services to cater your specific needs. From cheap house removals,Office removals and warehouse relocation to prompt and secure furniture delivery.

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Professionalism and Reliability

Our house removal experts have a good track record of providing quality service. You can rest assured that our movers come fully equipped with moving blankets, shrink wrap, straps,trolley,electric drill and basic tools.

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Positive Reviews

We highly encourage you to read reviews and testimonials from our previous customers. Gain valuable insights into the experiences of others who have engaged with our professional movers which may further help you to get a no obligation quote from our team.

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Insurance coverage

Our movers are insured for public liability, but the goods that we carry or move for you are not automatically insured for damages occurred in transit. Our team will not be liable for any damage caused to the goods which are in transit during your move. “We do not provide Goods In Transit Insurance”.

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Advanced Equipment

As a leading professional removalists in Melbourne, Our modern fleet is fully equipped with required tools and with the experience of our local movers, We are able to perform a secure and economical move.

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Customer Satisfaction

Customer satisfaction is our top most priority. Our customer service representatives and our local removalists go above and beyond to meet customer expectations by promptly addressing any concerns or queries.

Get It Done With Us

Convenient, customized, trackable shipping solutions provided by the leaders of the logistics world in Melbourne. Delivery Plus serves as a one-stop shop for over 10,000 Australians

House removals

House removals

Our House Removals service provides a comprehensive solution for those who are moving home. We can help you pack.

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Furniture delivery

Furniture delivery

Our Furniture Delivery service provides a fast and reliable solution for all your furniture transport needs.

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Men and truck hire

Men and truck hire

Moving can be a daunting task, but with Delivery Plus, it doesn't have to be. our 2 Men and a Truck Hire service takes the hassle out of moving.

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Business deliveries

Business deliveries

Delivery Plus provides fast and efficient delivery services for businesses of all sizes. From small packages to large shipments.

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Office and warehouse relocation

Office and warehouse relocation

Delivery Plus offers an Office and Warehouse Relocation service that helps businesses move their equipment and supplies safely and efficiently.

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Storage solultions

Storage solultions

At Delivery Plus we provide storage solutions to individuals and businesses.We understand that space is often a precious commodity.

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What Our Customers Say
Waiting To Hear From You!

If you have any questions or concerns about our removals services, we invite you to get in touch with us. Our friendly and knowledgeable team is always here to help you, and we pride ourselves on being responsive to our clients' needs.

You can contact us by phone, email, or by filling out the contact form on this page. We promise to get back to you as soon as possible, and we will do everything we can to answer your questions and address your concerns. Thank you for choosing Delivery Plus for your removals needs. We look forward to serving you and making your move a success!

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Most Trusted Furniture and House Removalists Melbourne